In this episode we explore the relationship between the warrior mindset and effective verbal communications, especially negotiation. Our guest is Retired FBI Agent Chris Voss who was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the New York City Joint Terrorist Task Force. He is also he Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. Voss introduces emotional intelligence as a key component of communication and how the mind of a hostage taker operates. If you liked this show and know someone that would benefit from listening, please share it with them. Don’t forget to subscribe to Man of War on iTunes and give us a review.